![]() Very Disappointed, did not have time to ask to speak to a manager but would love for one to reach out. We checked out Sunday morning and the FD agent did not even ask us how our stay was or if we wanted to store our luggage. As mentioned, I worked in hotels so I know construction is out of the control of the hotel but accommodating guests according to why they are in town / what time they are heading out is something my staff was trained to do. This is so disappointing because now I had to drive on 4 hours of sleep and even worse, we were guaranteed at the front desk the day before that this would not happen (especially because I repeated that we had a late night). To my surprise shortly after 6:00AM on Sunday morning the construction worked started which allowed me only 4 hours of sleep prior to that and then kept me awake from 6:00AM on. ![]() We were told 'there will be no construction on a Sunday'. So we would happily switch rooms now if this is the case. On our way out to explore Boston, we asked a gentleman at the front desk about the construction and explained that we were in town for a concert that was going to go on a late night and definitely wanted to get some rest on Sunday morning before our 4 hour drive home. We were not going to be in the hotel room for the day so it wasn't a big deal and we figured on a Sunday morning there would be no construction. Also, upon arriving to the room the noise outside was so loud I could barely converse with my friend, so I looked out the window and see all this construction work / drilling etc. The reason I did not go back down to the desk was because we were lucky enough to get checked in early - so I let this one slide. (I worked as a Director of Operations in NYC for 10 years). Disappointed to learn that we were on the 3rd floor considering we had an upgrade to an 'executive king' and previous hotels I have worked at 'executive rooms' meant higher floors. 64 Best Value of 1,370 places to stay in Boston. 670 Summer Street, Corner of Summer St and Drydock Ave, Boston, MA 02210. We arrived a couple of hours before check in time and the FD agent was able to get us checked in early. Homewood Suites by Hilton Boston Seaport District.
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